Getting older isn’t easy. As you age, it gets harder to move around, and this lack of mobility can present many issues for older shoppers. If you want these customers to keep shopping at your store, you must make the process as easy as possible for them. Here are some features every store needs for senior shoppers.
Lightweight Carts
Frailty is an unfortunate by-product of age. Over the years, seniors tend to lose a lot of the muscle they possessed in their youth. As a store owner, it's your responsibility to accommodate their needs. The best way you can do this is by buying lightweight shopping carts. While lugging around a heavy cart isn't pleasant for anyone, it could become a safety issue for seniors. You can buy lightweight carts of any size and style, including single and two-tier shopping carts. These lighter carts make it easier for senior shoppers to move around crowded shops without any problems.
Carts With Adaptive Handle Designs
Like other carts, a folding cart is pushed using a handle. However, the handle on these carts should be padded, unlike other carts that have hard guards. These might hurt the hands of a senior attempting to shop in your store. Carts with padded guards make the shopping experience more comfortable for seniors, especially those who may have arthritis. Pushing a heavy cart can put a serious strain on their hands, and you must do your best to accommodate this need. This is certainly a feature that every store needs for senior shoppers.
Motorized Carts
You should consider motorizing some of your carts to make them more accessible for seniors. While these carts are typically intended for use by people with physical disabilities, seniors can benefit from them too. Motorized shopping carts are essential to ensure an easy shopping experience for all customers.
Make sure that these motorized carts are easy to operate. They shouldn’t have too many knobs or moving parts. Beyond being annoying for most shoppers, the hassle of learning how to operate a motorized cart may cause senior customers to shop elsewhere. These features are essential to helping your senior customers get the most out of your store.
